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Terms of Service

Chapter 1 General Provisions

Article 1 [Purpose]

Terms of Service(hereinafter the “Terms”) are intended to stipulate basic matters such as rights and obligations between One Store Co., Ltd. and its affiliates and you as a User (hereinafter “You” or the “User”) in using various services on the ONE store Global Platform provided by One Store Co., Ltd. and its affiliates.

Article 2 [Definitions]

As used in the Terms, the following terms have the following definitions:

  1. 1. “ONE store” refers to One Store, Co., Ltd. and its affiliates, including related companies of ONE store and service clients. ONE store is a company registered in the Republic of Korea and the company's registered address is as follows: 20, Pangyoyeok-ro 146beon-gil, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea.
  2. 2. “User(s)” refers to those who use the Services in accordance with these Terms and Conditions.
  3. 3. “Services” refer to all Applications, various software, and other related services, content, etc. provided by ONE store on or in conjunction with the Global Platform, excluding services provided under a separate written agreement.
  4. 4. “Content Including Apps, etc.” refers to various applications available for purchase or free download from the Global Platform, which may include programs, software, and other Service-related content, etc.
  5. 5. “Third-Party Content Including Apps, etc.” refers to the Content Including Apps, etc. distributed by third parties other than ONE store, which may include programs, software, and other Service-related content, etc.
  6. 6. “Global Platform” refers to an online app store operated by ONE store for foreign countries other than Korea, through which ONE store provides the User with the Content Including Apps, etc. for use on the User’s device.
  7. 7. “User’s Device” refers to any product that can use the Services, such as a computer, laptop, smartphone, wearable device, or tablet.
  8. 8. “Account” refers to a kind of ID registered through a subscription application to ONE store for the purpose of identifying the same person in order to use various services provided by ONE store.
  9. 9. “Registration Data” refers to various information required to create an Account or use the Services.
  10. 10. “Point(s)” refers to various means of payment issued by ONE store to the User so that they can be used to purchase and pay for the Content Including Apps, etc. on the Global Platform.

Article 3 [Effect of Terms of Service]

  1. (1) The User shall first agree to the Terms before using the Services. If the User does not agree to the Terms, the User may not fully use the Services and the Services may be partially restricted.
  2. (2) ONE store reserves the right to amend the Terms under applicable laws and regulations if necessary.
  3. (3) In the event of an amendment to the Terms, ONE store shall announce the amendment to the Terms on the website of the Global Platform (Singapore: https://m.onestore.net / Taiwan: https://enjoystore.com.tw) 7 days prior to the effective date, specifying the date of application and the reason for the amendment, and, if necessary, notify the existing User of the amendment individually in such manner as set forth in Article 17; provided, however, that amendments which are adverse or material to the User shall be announced and notified 30 days in advance.
  4. (4) The User shall be deemed to have agreed to the amendment to the Terms in the following cases:
    1. 1. Where the User does not indicate his/her objection to an amendment to the Terms by email or other appropriate means by the effective date of the amendment; or
    2. 2. Where the User uses the Services after the date of application of the amended Terms and Conditions without any indication to the contrary.
  5. (5) If the User does not agree to the amendment of the Terms, ONE store may provide the Services accordingly when it is technically and commercially feasible to provide the Services according to the Terms before the amendment, but otherwise, ONE store may terminate the use of the Services with the User or restrict the User’s use of the Services.

Chapter 2 Signing Up, Withdrawal, and Information Protection, etc. for User

Article 4 [User’s Signing Up]

  1. (1) The User shall apply for subscription to the Services by providing the Registration Data to ONE store.
  2. (2) If ONE store approves the subscription application, an Account of the User shall be created, and the User may fully use the Services from this point on.
  3. (3) In any of the following events, ONE store may refuse to accept the subscription application, and may cancel the acceptance if any of the following events are found even after the subscription is accepted:
    1. 1. The User uses someone else’s name or provides false information; or
    2. 2. The User in Article 9(1) does not have permission from a parent or legal guardian.
    3. 3. The User lives in a country or a region where the “Company” does not provide the “Service.”
    4. 4. User who is not permitted to register under the reasonable judgment of ONE store or for any other reason.
  4. (4) ONE store may withhold or refuse to accept a subscription application if there is no room for the Services-related facilities or if there are technical or business problems.

Article 5 [Withdrawal of the User and Termination of Agreement, etc.]

  1. (1) The User may terminate the use of the Services as set forth in the following paragraphs:
    1. 1. The User may terminate the use of the Services at any time by notifying the Company of his/her intention to terminate the use of the Services; provided, however, that the User shall bear any disadvantages that may be incurred by withdrawing or canceling any transaction that is ongoing or has already made before the notification of the intention to terminate to ONE store. Until the termination of the Terms, the rights and obligations held by both parties are not released.
    2. 2. The User shall be responsible for any disadvantages incurred by terminating the use of the Services or withdrawing from the Account, and upon termination of the use of the Services, ONE store may recoup any additional various benefits provided to the User.
    3. 3. Upon termination of the use of the Services or withdrawal from the Account, all Points held by the User shall expire, and the User shall not claim any rights to the Points that have already expired, including restoration, reissuance, refunds, etc., against ONE store.
  2. (2) In the event that the User violates the Terms or applicable laws, or in the event of other unavoidable circumstances that prevent ONE store from providing all or part of the Services, ONE store may terminate the use of the Services with the User by making a public announcement of termination on the website of the Global Platform (Singapore: https://m.onestore.net / Taiwan: https://enjoystore.com.tw) 30 days prior to the termination, or by giving notice of termination to the User in such manners as set forth in Article 17 or other appropriate manners.
  3. (3) The User may appeal within 30 days from the date of receipt of the notice under Paragraph (2) above, and if the appeal is recognized by ONE store as justified, ONE store will immediately restore the User’s membership.
  4. (4) Upon termination of the use of the Services pursuant to Paragraph (1) or (2), the User or ONE store shall settle its rights and obligations created from the use of the Services without delay.

Article 6 [Duties and Responsibilities for Management of Account, etc.]

  1. (1) The Account, the Registration Data, and the personal data you enter must be thoroughly managed. ONE store shall not be liable for any disadvantages arising from the User’s negligence of management.
  2. (2) If you discover any other suspicious cases of misuse or fraudulent use of the User’s Account, Registration Data, personal data, etc., you must immediately notify ONE store through the Customer Center or other appropriate methods, and follow the instructions of ONE store. The contact information of the ONE store customer center is as follows: [Singapore: [email protected] / Taiwan: [email protected]]
  3. (3) In the case of Paragraph (2), if the User does not immediately notify ONE store of the fact, or if the User does not follow with ONE store’s instructions even though notified, ONE store shall not be liable for any disadvantages resulting therefrom. The User acknowledges and agrees that 'ONE store' shall not be liable for any losses except those caused by the intentional or negligent acts of 'ONE store'.

Article 7 [Handling of Personal Information]

  1. (1) ONE store may collect the minimum personal information necessary for the User’s use of Service with the consent of the User. For such personal information, the laws and regulations on handling of personal information shall apply.
  2. (2) If the User is of an age where he/she cannot independently give consent to the collection and use of his/her personal information in accordance with applicable laws and regulations, consent to the collection and use of his/her personal information may be given by his/her legal representative.
  3. (3) The collected personal information will be protected and managed in accordance with applicable laws and regulations and the privacy policy of ONE store.
  4. (4) When providing the Registration Data in the process of creating the Account and using the Services, the User shall provide accurate, complete and up-to-date information, and shall maintain, manage and update it. ONE store shall not be liable for any disadvantages caused by the information provided by the User if it is false, inaccurate or incomplete.

Chapter 3 Use of Services

Article 8 [Details of Services]

  1. (1) ONE store provides the following Services directly or by intermediating services provided by third parties:
    1. 1. Provision of the Content Including Apps, etc. and/or related information, and various additional services;
    2. 2. Provision of updates to the Content Including Apps, etc. already provided, and download of related content, and other related information;
    3. 3. Download of additional applications, software, and other content; and
    4. 4. Other Services incidental to or newly added to each of the above items.
  2. (2) The Services may consist of multiple Content Including Apps, etc. depending on the type of User’s Device, and individual functions may be featured or segregated. Information may be shared among the Content Including Apps, etc. that comprise the Services.
  3. (3) The User may use part of the Services without creating the Account, in which case the content or features of the Services provided may be restricted.

Article 9 [Age Limit]

  1. (1) Except as otherwise provided by applicable laws and regulations of an individual country/region as shown in <Appendix 1> of the Terms, the User who is underage must have the permission of a parent or legal guardian to consent to the Terms and to use the Services; provided, however, that the specific age at which parental or legal guardian permission is required may vary depending on the laws and guidelines of the country/region where the User is located.
  2. (2) If you are legally underage and use the Services, the Company may request confirmation that you have obtained consent from your parents or legal guardian, and whether your parents or legal guardian have agreed to these Terms on your behalf. Even if the Company does not explicitly request this, the Company will consider the above facts to be established and will provide the Services based on this.
  3. (3) Except as otherwise provided by applicable laws and regulations of an individual country/region, if the User fails to obtain the permission of a parent or legal guardian as described in Paragraph (1) of this Article, the User may be restricted from subscribing to and using the Services, and when Susing certain content or functions, the User may be subject to additional compliance requirements in accordance with the laws and guidelines of the country/region where the User is located.

Article 10 [Suspension and Modification, etc., of Services]

  1. (1) ONE store may change, improve, modify (including additions, deletions, etc.) or terminate the Services, in whole or in part, as it deems necessary.
  2. (2) ONE store may suspend, limit, modify or terminate the Services, in whole or in part, in any of the following events or if it has reasonable cause to suspect that any of the following facts exist:
    1. 1. The User provided false information when creating the Account or applying for use of the Services;
    2. 2. The User misappropriated the personal data of others;
    3. 3. The User engages in behavior that infringes on the intellectual property rights of third parties, including ONE store;
    4. 4. The User engages in behavior that circumvents or defeats the technical protection measures of ONE store;
    5. 5. The User fails to pay any amounts due and payable to ONE store;
    6. 6. The User uses illegal or expedient means to obtain unfair economic advantages, such as obtaining the Points, coupons, or event benefits;
    7. 7. The User violates the Terms and acts against laws and regulations or public morals, such as defaming or interfering with the business of, third parties, including ONE store;
    8. 8. In case of repair and inspection of information and communication facilities such as computers, replacement or breakdown of equipment, interruption of communication, etc.;
    9. 9. In case of unavoidable circumstances due to maintenance and repair of facilities for the Services, etc.;
    10. 10. Normal use of the Services is impeded due to a power outage, failure of various facilities, or excessive usage;
    11. 11. The Services cannot be provided due to unavoidable circumstances such as management reasons, etc.; or
    12. 12. There are other force majeure events, such as natural disasters, national emergencies, or regulation or restriction under the laws and policies of each country/region.
  3. (3) If the suspension, modification, or termination of the Services pursuant to Paragraphs (1) and (2) results in a material effect on the rights and obligations of the User, ONE store shall make a prior announcement of it in the ONE store-related notice section, or notify the User of it in such manner as set forth in Article 17, or in other appropriate ways; provided, however, that this shall not apply if the announcement or notification to the User is not possible due to reasons beyond the control of ONE store or emergency reasons.
  4. (4) If the Services are suspended, restricted or changed for the reasons set forth in Paragraph (2) 1 through 6 of this Article, the User may file an objection within 30 days from the date when the User becomes aware of such action by ONE store, and if ONE store recognizes that the objection is justified, ONE store will immediately resume the User’s use of the Services.

Article 11 [Purchase of Content Including Apps, etc.]

  1. (1) The User must accurately check the details of the Content Including Apps, etc., and the terms and conditions of the transaction before purchasing the Content Including Apps, etc., through the Global Platform. The User shall be responsible for any damages caused by purchasing the Content Including Apps, etc., without accurately checking the details of the Content Including Apps, etc., and the terms and conditions of the transaction.
  2. (2) The User shall apply for purchase in accordance with the normal and proper lawful methods guided by the Global Platform, and shall not access the Global Platform in an abnormal or improper manner, such as using paid services for free.
  3. (3) The User may be provided with free Content Including Apps, etc. in the course of the Services, but the User may also be required to purchase certain services or content within the free Content Including Apps, etc. (“In-App Purchase”), or pay additional fees to subscribe to certain services and use certain content.
  4. (4) The User shall be responsible for any fees, such as internet, carrier fees or other access or data charges, associated with the use of the Services, and the price of the Content Including Apps, etc. may be subject to change and vary depending on the location of the User. Before the User makes a purchase, such as buying apps or other content, you must independently verify the price and conditions, and proceed with the order. The prices and conditions displayed at the time of ordering become part of the transaction contract between the User and ONE store or its partner. ONE store and its partners assume no responsibility for any costs incurred from using the service or any price differences in purchased apps or content.
  5. (5) The Content Including Apps, etc. purchased by the User through the Global Platform will be maintained regardless of the User’s regional settings, but their use may be restricted, including updates and re-downloads, depending on the sales status in the selected country/region.
  6. (6) ONE store may reject a purchase application from the User in the following cases:
    1. 1. The information provided by the User to ONE store to purchase the Content Including Apps, etc., is false or has been stolen from a third party;
    2. 2. The User refuses to provide the information required by ONE store to purchase the Content Including Apps, etc. or provides incorrect information;
    3. 3. The purchase or use of the User is restricted due to the restricted use class or content classification of the Content Including Apps, etc.; or
    4. 4. There are any other legitimate reasons to refuse a purchase under applicable laws and regulations.
  7. (7) When the User purchases the Content Including Apps, etc., ONE store will notify the User of the purchase details via email or text message. The purchase of the Content Including Apps, etc. shall be deemed to be completed when the transfer of the Content Including Apps, etc. to the User’s Device is completed and when the purchase details email reaches the User, whichever is earlier.

Article 12 [Ownership, etc.]

  1. (1) By purchasing the Content Including Apps, etc., the User acquires only a license to use such Content Including Apps, etc. (hereinafter referred to the “License for Content Including Apps, etc.”), and unless otherwise agreed, the User does not acquire any ownership or other rights to dispose of such Content Including Apps, etc.
  2. (2) The User may not tamper with, remove, obscure, or alter any markings or notices of ownership, intellectual property rights, or other rights regarding the Content Including Apps, etc. that may be contained within or attached to the Services.
  3. (3) Unless expressly authorized by ONE store in writing, the User may not create or use anything identical or similar to ONE store’s name, trade name, trademark, or any other sign indicating that it is another’s product or service, or any sign indicating that it is another’s business, when using the Services. Except as expressly provided in writing, ONE store and its partners retain all rights, including ownership and intellectual property rights, related to "applications and content" and the Services for the User.

Article 13 [License for Content Including Apps, etc.]

  1. (1) The specific terms and conditions of the License for Content Including Apps, etc. that the User acquires under this Article shall be as set forth in the “License Agreement for the End User of Licensed Content Including Apps, etc.” as attached hereto.
  2. (2) The Global Platform or the Content Including Apps, etc. may have certain security measures set up. The User may not arbitrarily disable or deactivate them.

Article 14 [Third-Party Content Including Apps, etc.]

  1. (1) ONE store will provide Third-Party Content Including Apps, etc. through the Global Platform.
  2. (2) In the case of Third-Party Content Including Apps, etc., the relevant third party (i.e., the provider of the Content Including Apps, etc.) will be the licensor of such License for Content Including Apps, etc. Accordingly, the contractual relationship for the License for Content Including Apps, etc. will be also established between the User and such third party (i.e., the provider of the Content Including Apps, etc.). ONE store does not assume any contractual obligations or liabilities with respect to such License for Content Including Apps, etc., unless they are related directly to the operation of the Global Platform or the provision of the Services.

Article 15 [Technical Requirements]

  1. (1) The use of the Services requires certain software, programs, or contents of ONE store (hereinafter referred to as the “Software, etc.”, and the use of the Software, etc. may be subject to a separate fee), access to a wired or wireless network such as the Internet (access may be subject to a separate fee), and updates or upgrades to these factors may be required from time to time.
  2. (2) Updates or upgrade services related to the Third-Party Content Including Apps, etc. will be provided by the third party (i.e., the provider of the Content Including Apps, etc.), and ONE store is not responsible for them; provided, however, that updates or upgrade services for the Global Platform may be provided by ONE store with the consent of the User or under certain terms and conditions.
  3. (3) Depending on the performance of the hardware, Software, etc. and network connection as set forth in Paragraph (1), there may be obstacles or inconveniences in the User’s use of the Services. High-performance hardware, Software, etc. and/or high-speed network access may be required for quick and smooth use of the Services.
  4. (4) ONE store shall make reasonable efforts to provide the updates or upgrade the Services or Global Platform described in Paragraphs (1) through (3) in a timely manner so that there will be no inconvenience to the User in using the Services; provided, however, that the User must have each of the factors in Paragraphs (1) through (3) of this Article, such as the User’s Device or Internet environment, etc., in order to be provided with these services. ONE store is not responsible for any issues arising from the devices or internet connection used by users, other than the Software, etc., and Global Platform provided directly by ONE store.
  5. (5) The Services are not part of any other product or offerings of ONE store. The purchase, acquisition or rental of any other product from ONE store does not represent or warrant that the User has any right or entitlement to use the Services.

Article 16 [Classification of Content Including Apps, etc.]

  1. ONE store may provide restricted use classes or content classification for the Content Including Apps, etc. as required by applicable laws and regulations. In the case of the Third-Party Content Including Apps, etc., the use restriction level and content classification are based on the information provided by the third party (i.e., the provider of the Content Including Apps, etc.).

Article 17 [Notice to User]

  1. (1) ONE store may use the email address provided by the User to ONE store or other objectively appropriate means to notify the User.
  2. (2) If individual notification is difficult for reasons such as the User’s failure to provide email address or to notify ONE store of changes to the existing email address, the individual notification may be substituted by posting the notice in the ONE store-related notice section for at least one week; provided, however, that in the case of notification on matters that are adverse or material to the User (such as termination of the Use Agreement etc.), the posting period shall be 30 days.

Article 18 [Placement of Advertisements]

  1. (1) Some Services are sponsored by advertising revenues. ONE store may post advertising and promotion-related information on the Global Platform or add it to the Content Including Apps, etc. and provide it to the User who has agreed to receive it by email or other methods; provided, however, that the User may request ONE store to stop providing advertising and promotion-related information at any time through appropriate means such as email.
  2. (2) If the User uses advertising and promotion-related information provided by ONE store or communicate or transact with advertisers, etc., it is solely a matter between the User and such advertisers, etc. Therefore, ONE store shall not bear any responsibility or liability in this regard unless there is a reason attributable to ONE store.
  3. (3) Some of the Services sponsored by advertising revenues may display relevant advertising information, and ONE store may change the advertising methods, codes, and scope supported by the Services at any time.

Article 19 [Deletion of Posts or Content]

  1. (1) ONE store may restrict access to the bulletin board by individually notifying the User of the scope, duration, reason, etc. of the restriction by email or other means if it is determined that the postings posted or delivered by the User fall under any of the following cases:
    1. 1. If the content is libelous or otherwise defamatory of ONE store, another User or third party through falsehood or misrepresentation;
    2. 2. If the User disseminates posts that violate public order and morals;
    3. 3. If the content is recognized to be combined with criminal activities;
    4. 4. If the content infringes on the copyright or other rights of ONE store or a third party;
    5. 5. If they are posted in excess of the posting period prescribed by ONE store through the detailed usage guidelines in Paragraph (2) of this Article;
    6. 6. If the User posts unnecessary or unapproved advertisements and promotional materials; or
    7. 7. If ONE store determines that the posts or content are otherwise in violation of applicable laws and regulations and the guidelines of ONE store.
    8. 8. If ONE store complies with applicable laws, court judgments, or orders from regulatory authorities.
  2. (2) ONE store may separately establish and implement detailed usage guidelines related to posts, and the User shall register or delete various posts in accordance with the guidelines. ONE store has the right to intervene in management or handle it directly.

Chapter 4 Payments and Withdrawal of Offers

Article 20 [Payment Method]

  1. (1) The User shall pay the purchase price for the Content Including Apps, etc. to ONE store in any of the following methods as determined by ONE store (which may be one or more of the following methods):
    1. 1. Payment by various cards, such as credit card, debit card, etc.;
    2. 2. Payment by your cell phone;
    3. 3. Payment by Points issued by ONE store; or
    4. 4. Payment by other electronic payment methods, etc.
  2. (2) ONE store permits external payments utilizing payment methods provided by third parties such as sellers, in addition to the payment methods provided by ONE store; provided, however, that the Points provided by ONE store are not available for, and events, such as provision of Points, provided by ONE store, shall not be applicable to the Content Including Apps, etc. for which external payment means are used. The User acknowledges and agrees that any external payment conducted through payment methods provided by sellers or other cooperating partners establish legal relationships solely between the users and those sellers or service providers, and are unrelated to ONE store, and ONE store shall not bear any responsibility or obligation in relation to the external payments unless there is a reason attributable to ONE store.
  3. (3) If you choose to pay by credit card, cell phone, or other electronic payment methods, your payment will be processed by the payment means provider or a payment agency, and your payment history may indicate the payment agency, but not ONE store, as the franchise. Billing information will be stored, managed, and maintained by the payment means provider or the payment agency, and not by ONE store.
  4. (4) When the User connects to a wired or wireless network such as the Internet to use the Services, the network operator may charge the User a usage fee for the amount of data used to connect to the network, which has no relevance to the purchase price of the Content Including Apps, etc., and it is unrelated to ONE store.
  5. (5) Unless otherwise indicated, the price of the Content Including Apps, etc. provided by the Global Platform includes value-added tax.

Article 21 [Issuance and Use of Points]

  1. (1) ONE store may issue the Points to the User for use of the Services.
  2. (2) ONE store may separately determine specific details, such as the type, validity period, and method of use of Points, in the Terms or detailed usage guidelines, which the User shall comply with.
  3. (3) ONE store may collect the minimum necessary information (such as ID and information necessary for identification of the User which is including name, shipping address, phone number required for item delivery, password required for online wallet usage, etc..) from the user to acquire the points needed for use, or provide it to cooperating partners to record and assist users in using points on the Global Platform. For information about how ONE store collects, processes, and uses user personal information, please refer to Privacy Policy.
  4. (4) The User can only use the Points within the country/region where they were first acquired, and if the User changes his/her country or region of residence, the Points acquired in the country/region before the change cannot be used in the country/region after the change; provided, however, that even in such case, the Points will not expire and will remain valid until their validity period expires.
  5. (5) If ONE store finds that the User has obtained the Points in an improper way, ONE store may notify the User that it may take measures such as withdrawal of Points, deletion of ID, and legal sanctions, and may request the User’s explanation, and may take appropriate measures against the User if the User’s explanation is deemed insufficient or unjustified; provided, however, that if the User violates the law and intentionally or grossly negligently causes damage to ONE store, ONE store may terminate the use of the Services without prior notice and may claim damages.

Article 22 [Withdrawal of Subscription and Refund Policy]

  1. (1) The User may request the Company to cancel the payment (withdraw the subscription) within 7 days from the date of delivery of the paid Content Including Apps, etc. or the date of receipt of the notice pursuant to Article 11(7) in accordance with applicable laws and regulations; provided, however, that in the following cases, the withdrawal of subscription is restricted when ONE store clearly indicates the fact that the subscription cannot be withdrawn or it has taken measures such as provision for trial use:
    1. 1. The Content Including Apps, etc. is destroyed or damaged for reasons attributable to the User;
    2. 2. If the value of Content Including Apps, etc. has significantly reduced due to the use or partial consumption by the User;
    3. 3. If the value of Content Including Apps, etc. has significantly reduced over time to the extent that it cannot be sold again; or
    4. 4. In other cases prescribed by applicable laws and regulations for the safety of transactions.
    5. 5. Customized payments made at the request of the User.
    6. 6. In cases where the prior consent of the user is obtained for the inability to withdraw the subscription when purchasing digital content or online services that are completed or available at the time of purchase.
  2. (2) Notwithstanding Paragraph (1) above, if the details of the Content Including Apps, etc. are different from those in the indication and advertisement or are performed differently from the agreement, the User may withdraw the subscription within 3 months from the date of supply of the Content Including Apps, etc. or within 30 days from the date when the User knew or could have known it.
  3. (3) The User shall return the Content Including Apps, etc. already purchased in the event of a subscription withdrawal pursuant to this Article, and if the return of the Content Including Apps, etc. is difficult in nature, ONE store may take measures such as suspension of use so that the Content Including Apps, etc. is no longer available to the User.
  4. (4) ONE store shall refund the usage fee or take necessary measures in accordance with applicable laws and regulations within 3 business days from the date when the Content Including Apps, etc. is returned to ONE store or from the date when it takes measures such as suspension of use; provided, however, that if the Content Including Apps, etc. has already been partially used or partially consumed, ONE store may charge the consumer an amount equivalent to the profit earned by the User from the partial use or partial consumption of the Content Including Apps, etc. or the cost incurred by ONE store in supplying the Content Including Apps, etc. or deduct it from the refundable amount. In addition, the cost required for return of the Content Including Apps, etc. shall be borne by the User in the case of a refund under Paragraph (1) and by ONE store in the case of a refund under Paragraph (2).
  5. (5) If the usage fees for the Content Including Apps, etc. are to be refunded pursuant to Paragraph (4) above and there are any profits that the User has gotten from the Content Including Apps, etc., ONE store may deduct the amount equivalent to such profits and refund the remaining amount to the User.
  6. (6) In the event of a refund, ONE store shall, in principle, refund the payment in the same manner as the payment of the purchase price. If it is impossible or difficult to refund in the same way, the Points or other services equivalent to the refundable amount may be provided instead of the refund, and the details shall be determined in accordance with laws and regulations of an individual country/region.

Article 23 [Rescission and Termination of Individual Purchase Agreement]

  1. (1) The User may rescind or terminate his/her individual Content Including Apps, etc. purchase agreement for any of the following reasons:
    1. 1. The Content Including Apps, etc. is not available by the delivery date;
    2. 2. The User cannot achieve the purpose of use due to the provision of defective Content Including Apps, etc.;
    3. 3. The cumulative time of unavailability of the Content Including Apps, etc., such as suspension or failure, etc., for a period of one month exceeds 72 hours;
    4. 4. The User does not agree with the amended Terms pursuant to Article 3(4)1;
    5. 5. If a minor or a person of limited legal capacity purchases a paid Content Including Apps, etc. without the consent of his/her legal representative and is entitled to exercise the statutory right to cancel; or
    6. 6. Where other applicable laws and regulations allow the User to rescind or terminate the agreement.
  2. (2) In the case of Paragraph (1)5 of this Article, the minor or his/her legal representative may rescind the purchase agreement; provided, however, that if the minor has fraudulently led ONE store to believe that he/she is a competent person, by subscribing to the Services using another adult’s name or by using the payment information of an adult without his/her consent, rescission is not possible.
  3. (3) In order to rescind or terminate the purchase agreement for the Content Including Apps, etc. for any of the reasons listed in Paragraph (1)1 or (1)2, the User shall set a reasonable period of time to require ONE store to make the Content Including Apps, etc. available to the User or to provide defect-free Content Including Apps, etc.; provided, however, that this shall not apply if the purpose of the purchase agreement cannot be achieved unless the User receives the Content Including Apps, etc. at the time of such provision, or if ONE store expressly states in advance that it will not provide the Content Including Apps, etc.
  4. (4) If the User rescinds the purchase agreement for the Content Including Apps, etc. in accordance with this Article, the User shall return the Content Including Apps, etc. returnable and ONE store shall refund the remaining amount after deducting the usage fee payable during the usage period if the User used the Content Including Apps, etc.; provided, however, that ONE store shall not be obligated to refund for the Services or the Content Including Apps, etc. for which the User have not paid directly.
  5. (5) If the User changes the country setting and the use of the purchased Content Including Apps, etc., such as updating or re-download, etc., is restricted in the changed country/region, ONE store shall not be obligated to refund.
  6. (6) If the User rescinds or terminates the purchase agreement for the Content Including Apps, etc. in accordance with Paragraphs (1)1 through (1)3 and (1)6 of this Article for reasons attributable to ONE store, they may claim damages against ONE store; provided, however, that this shall not apply when ONE store proves that there is no willful or negligent act by ONE store.
  7. (7) ONE store may rescind or terminate the purchase agreement for the Content Including Apps, etc. with the User who have committed any of such acts as set forth in Articles 10(2)1 through 10(2)6. purchase contract with the User who has engaged in the acts set forth in Article 10 (2) (1) through (6). In this case, ONE store shall refund the remaining amount after deducting the usage fee payable during the usage period if the User used the Content Including Apps, etc.
  8. (8) If ONE store rescinds or terminates the purchase agreement for the Content Including Apps, etc. in accordance with Paragraph (7) of this Article, ONE store may claim damages against the User; provided, however, that this shall not apply when the User proves that there is no willful or negligent act by the User.
  9. (9) If the User rescinds or terminates the purchase agreement for the Content Including Apps, etc. purchased through external payment provided by a third party (i.e., the provider of the Content Including Apps, etc.) due to the reasons listed in Paragraph (1) or (2) of this Article, the other party to the request, return, claims, etc. under Paragraphs (3) to (8) of this Article shall be the third party (i.e., the provider of the Content Including Apps, etc.). The third party (i.e., the provider of the Content Including Apps, etc.) shall fulfill its responsibilities as a party to the transaction, such as fulfilling its obligation to restore the original situation in response to the User’s request to rescind or terminate the purchase agreement, and shall indemnify ONE store from the User’s damages.
  10. (10) Matters other than those set forth in each paragraph of this Article shall be handled in accordance with each country/region’s individual guidelines related to the protection of content users.

Article 24 [Overpayments and Erroneous Payments]

  1. (1) In the event of an overpayment or an erroneous payment, ONE store shall refund the amount in the same manner as the payment of the purchase price; provided, however, that if it is impossible or difficult to refund in the same way, the User recognizes and agrees that the Points or other services equivalent to the refundable amount may be provided instead of the refund, and the details shall be determined in accordance with laws and regulations of an individual country/region.
  2. (2) If the overpayment or erroneous payment is caused by any of the reasons attributable to ONE store, ONE store shall refund the full amount, regardless of contract costs, fees, etc. and if it is caused by any of the reasons attributable to the User, ONE store shall refund the remaining amount except for the cost of refund.
  3. (3) If ONE store refuses to refund the amount of overpayment or erroneous payment claimed by the User, it must prove that the usage fees have been rightfully charged.

Chapter 5 Dispute Resolution, etc.

Article 25 [Dispute Resolution]

  1. (1) If the User has any complaints against ONE store or have inquiries, they can apply for the handling of such matters through the Help Center menu on the Global Platform, and ONE store will handle them in good faith.
  2. (2) For the remedy of damages and the disputes resolution related to the use of the Services, you may apply for the dispute resolution under legal procedures and by dispute resolution bodies in accordance with applicable laws and regulations.

Article 26 [Warranty and Liability of ONE store]

  1. (1) ONE store does not warrant or guarantee with regard to the Services or the Content Including Apps, etc. that:
    1. 1. They are compatible with all or any hardware and the Software, etc. used by the User;
    2. 2. They will be available or uninterrupted always or at any particular time, or that their content and use will be secure or error-free;
    3. 3. They are suitable for the User’s requirements or meet a certain level of performance or functionality;
    4. 4. They are safe from viruses, hacking, damage or other security intrusions; provided, however, that ONE store shall make reasonable efforts to protect the User from various security intrusions based on the current level of technology; and
    5. 5. The information, materials and facts posted by the User on the Global Platform website have sufficient reliability and accuracy.
  2. (2) ONE store shall only be liable for direct losses incurred by the User as a result of ONE store’s breach of the Terms, and shall not be liable for any losses incurred by the User that cannot be foreseen by ONE store. In no event shall ONE store’s liability to the User include any business losses, such as data loss, operating loss or business interruption, etc., or other indirect losses or contingent losses that may be incurred by the User.
  3. (3) The information, documents, Software, etc. and other materials contained in the Global Platform will be provided ‘as they are.’ ONE store will assume no responsibility or liability for any errors, defects, or inaccuracies in such materials unless caused by reasons attributable to ONE store.
  4. (4) ONE store shall be exempted from the obligation to provide the Services when it is unable to provide the Services due to natural disasters or other similar force majeure events.
  5. (5) ONE store shall not be liable for any obstacles to the use of the Services caused by reasons attributable to the User.
  6. (6) ONE store shall not be liable for any loss of profits expected by the User using the Services unless there is willful or negligent act by ONE store as well as for any other damages caused by materials obtained through the Services.
  7. (7) In the event of a dispute between the Users or between the User and a third party through the medium of the Services, ONE store shall, in principle, be under no obligation to intervene in such dispute and shall not be liable to compensate for any damages caused by such dispute unless there is willful or negligent act by ONE store.
  8. (8) ONE store shall not be liable for any damages caused by the User leaking or providing his/her personal information to others unless there is willful or negligent act by ONE store in this regard.
  9. (9) The personal views of the User expressed or revealed through products or information are irrelevant to ONE store, and ONE store shall not be liable for any products or information provided by the User unless there is willful or negligent act by ONE store in this regard.
  10. (10) ONE store does not intervene in transactions between third parties and members using external payments provided by third parties or connected through links, banners, etc. on the screen for the Services, and ONE store is not responsible for such transactions unless there is willful or negligent act by ONE store in this regard.

Article 27 [Intellectual Property Policy]

  1. ONE store may take necessary measures to prevent and eliminate infringement of intellectual property rights and prevent damages resulting therefrom in accordance with applicable laws and regulations when suspected cases of infringement of intellectual property rights of ONE store and third parties are reported in accordance with ONE store’s intellectual property policy. Such measures include suspension or discontinuation of the Account of the User who infringes on intellectual property rights, and termination of the use of the Services.

Article 28 [Links to Third Party Sites and Other Content]

  1. (1) The Services may contain hyperlinks to third-party Software, etc., including other websites, and other service resources (including advertisements, products, or other materials, hereinafter referred to as the “External Resources”). ONE store has no rights or interests in these third-party External Resources that it provides to the User.
  2. (2) Any advertisements, services, applications or other materials made available through the External Resources are provided to the User by third parties and may be subject to separate terms and conditions between the User and such third parties, and ONE store is not a party of such terms and conditions.
  3. (3) The Terms do not affect the legal relationship between the User and third parties. For the External Resources provided to the User by third parties, ONE store does not assume any responsibility or liability unless there is a reason attributable to ONE store.
  4. (4) In particular, in the case of the External Resources that link to other application stores as set forth in Paragraph (1) of this Article, if the User purchases applications, etc. from such other application stores or requests a refund, it is all subject to the separate terms and conditions of such stores, and ONE store does not assume any responsibility or liability for this. In particular, Articles 21 and 24 of the Terms do not apply to such cases.

Article 29 [Miscellaneous]

  1. (1) If any provision of these Terms and Conditions is held to be invalid, the remaining provisions of these Terms and Conditions will remain valid and enforceable.
  2. (2) The User may not transfer, assign, impose or otherwise dispose of the use of the Services or any rights or obligations of the User arising under the use of the Services to any third party without prior written consent of ONE store.
  3. (3) ONE store shall not be liable for any damages suffered by the User if it is unable to provide the Services or the Content Including Apps, etc. due to natural disasters or other similar force majeure events.
  4. (4) In the event of a dispute between the User or between the User and a third party through the medium of Content Including Apps, etc., ONE store shall not bear any responsibility or liability unless there is a reason attributable to ONE store.
  5. (5) These Terms and Conditions and the relationship between the User and ONE store hereunder shall be governed by the laws of Singapore. Any legal dispute between ONE store and the User in relation to the Services shall be settled by arbitration under the International Arbitration Rules at the Singapore International Arbitration Centre located in Singapore.

License Agreement for the End User of ONE store-Licensed Content Including Apps, etc.

Article 1 [Purpose]

  1. The purpose of this License Agreement is to set forth the rights, obligations and responsibilities between the Licensor(ONE store or the affiliates providing the Content Including Apps, etc.) and the User with respect to the Content Including Apps, etc. purchased by the User on the Global Platform.

Article 2 [Scope of License]

  1. (1) The Licensor grants the User a personal, non-exclusive, non-transferable, limited license.
  2. (2) The User shall comply with the following:
    1. 1. The User shall only use the Content Including Apps, etc. in the form of executable object code for non-commercial use.
    2. 2. The Content Including Apps, etc. can be re-downloaded to multiple User’s Devices based on the same Account; provided, however, that re-downloads may be restricted for the following reasons (including restrictions on the number and duration of re-downloads):
    3. a. Seller policy: If the seller does not support re-downloads. Redownloads on a new device may be limited, especially if the device is replaced;
    4. b. Technical reasons based on the specifications, resolution, etc. of the User’s Device; and
    5. c. If ONE store suspends, modifies, or terminates the Services in accordance with Article 10 of these Terms and Conditions.
  3. (3) If the User breaches any of the terms and conditions set forth in this License Agreement, the Licensor may revoke or restrict the license granted to the User.
  4. (4) All rights not expressly granted to the User under this License Agreement are reserved by the Licensor. Accordingly, the User shall not use, incorporate into other works, copy, modify, translate or transfer to any third party the Content Including Apps, etc. or any variations or copies of the Content Including Apps, etc., except as set forth in this License Agreement, nor may the User decompile, reverse engineer or disassemble the binary code of the Content Including Apps, etc. in whole or in part.
  5. (5) The License for Content Including Apps, etc. is granted to the User only. The User shall not lease, rent, sublicense, sell, assign, pledge, transfer, or otherwise dispose of the Content Including Apps, etc. without the prior written consent of the Licensor.

Article 3 [Ownership of Intellectual Property Rights]

  1. (1) The User shall obtain the License for Content Including Apps, etc. only under this License Agreement.
  2. (2) The User shall not remove or alter any copyright notice or similar proprietary rights protective device, including any electronic watermark or other identifier that may be contained in the Content Including Apps, etc. or any copy thereof.

Article 4 [Confidentiality]

  1. (1) The User shall not provide or disclose any of Licensor’s trade secrets or technical information to any third party.
  2. (2) The preceding Paragraph does not apply to the following information:
    1. 1. Information lawfully obtained without an obligation of confidentiality (excluding information obtained directly or indirectly from a licensor);
    2. 2. Information already held by the User; provided, however, that the User must be able to prove this (unless it was obtained in violation of this section); or
    3. 3. Information that is in the public domain.
  3. (3) If it is required to disclose information pursuant to the law or regulation or the court order, Paragraph (1) of this Article shall not apply to such disclosure to the extent necessary.

Article 5 [Warranty and Support]

  1. (1) The Licensor makes no representations, warranties, or guarantees of any kind with respect to the Content Including Apps, etc.
  2. (2) The Licensor shall have no obligation to provide technical support or other assistance to the User under this License Agreement.

Article 6 [Term and Termination]

  1. (1) This License Agreement shall become effective upon the User’s acceptance of this License Agreement or upon completion of the purchase of Content Including Apps, etc., whichever is earlier.
  2. (2) This License Agreement will automatically terminate if the User fails to comply with any of the terms and conditions of this License Agreement or if the User removes/destroys or voluntarily returns the Content Including Apps, etc. to the Licensor.
  3. (3) Upon termination of this License Agreement, the User must remove/dispose of the Content Including Apps, etc. and, if requested by the Licensor, the User must certify that the User has destroyed all copies of the Content Including Apps, etc. and all components thereof.
  4. (4) Upon termination of this License Agreement, the rights, obligations, and liabilities of each party accrued prior to termination shall survive, regardless of the reason for such termination. Upon termination of this License Agreement, Articles 2(2), 2(3), 3 through 5, 6(3), and 7 through 9 shall survive termination.

Article 7 [Governing Law and Jurisdiction]

  1. (1) This License Agreement shall be governed by the laws of Singapore.
  2. (2) Any dispute that may arise out of or relating to this License Agreement shall be settled by arbitration under the International Arbitration Rules at the Singapore International Arbitration Centre located in Singapore.

Article 8 [Compliance with Applicable Laws and Regulations, etc.]

  1. In addition to this License Agreement, the User shall comply with applicable laws and regulations.

Article 9 [General Provisions]

  1. (1) If any provision of this License Agreement is held to be invalid, the remaining provisions of this License Agreement will remain in full force and effect.
  2. (2) A party’s failure to exercise or delay in exercising any right, power or remedy shall not operate as a waiver thereof, nor shall the exercise of any part thereof preclude the party from exercising such right, power or remedy or any other right, power or remedy.
  3. (3) If the Licensor makes any amendments to this License Agreement, the Licensor will announce the amendments to the License Agreement in the ONE store-related notice section, specifying the effective date and the reasons for the amendments, starting 7 days (30 days for amendments that are adverse or material to the User) prior to the effective date and, if necessary, notify the existing Users by appropriate means, including sending an email.
  4. (4) The installation of the Content Including Apps, etc. by the User on the User’s Device constitutes acceptance of the terms and conditions of this License Agreement.
  5. (5) Terms or phrases not otherwise defined in this License Agreement shall have the meanings ascribed to them in the Terms of Service for Use of ONE store Global Platform.

<Appendix 1>
Age Requirement of Your Country/Region

For all countries/regions not listed below, 13 is the minimum age to manage your own ONE store Account, and minors under the specified age must have parental or legal guardian consent to sign up.

Countries/Regions Age Requirement